Paddy Power Casino Responsible Gambling
Gambling at Paddy Power Casino should always be viewed as entertainment, not as a way to make money or solve financial problems. Casino games involve chance, and there is no guaranteed method of winning. Before playing, consider whether gambling fits comfortably within your leisure budget and personal circumstances.
Responsible gambling means making informed decisions, keeping play within clear limits and taking action if gambling stops being enjoyable. Paddy Power Casino encourages every customer to remain aware of their behaviour and to use the available safeguards whenever they are needed.
Our Commitment to Responsible Gambling
Paddy Power Casino is committed to providing a safer gaming environment in which customers can make clear, informed choices. Responsible gambling is a shared responsibility, and the account tools, information and support options available through the website are intended to help customers maintain control of their play.
Gambling should be treated as one form of entertainment among many. It should not interfere with essential spending, employment, education, relationships, physical health or emotional wellbeing. Customers should only gamble with money they can afford to lose and should never chase losses by increasing stakes or extending a session.
Our approach also recognises that people can experience gambling-related difficulties at different times in their lives. Early action is often helpful. If gambling feels stressful, secretive or difficult to manage, consider using a control tool and seeking independent assistance without delay.
Recognising Problem Gambling
Problem gambling can develop gradually, and warning signs may not always be obvious. A concern may exist when gambling begins to take priority over normal responsibilities or when a person continues despite negative consequences.
Possible indicators include spending more time or money gambling than intended, repeatedly trying to recover losses, borrowing money to play, hiding gambling activity, feeling restless when unable to gamble, or using gambling to escape sadness, anxiety or other difficult feelings. Missing payments, neglecting personal obligations and experiencing conflict with family or friends may also signal that additional support is appropriate.
No single sign determines whether someone has a gambling problem. However, if any of these behaviours feel familiar, it is sensible to pause and review your gambling. A self-assessment, a temporary break or a conversation with a qualified support service can provide a useful next step.
Self-Assessment and Limits
Setting boundaries before playing can make it easier to keep gambling within an affordable and manageable level. Limits should be based on disposable income and available time, not on hoped-for winnings. They should also be reviewed whenever your financial or personal circumstances change.
- Deposit limits: Set a maximum amount that can be deposited over a selected period, such as a day, week or month.
- Loss limits: Decide how much you are prepared to lose during a defined period and stop playing when that amount has been reached.
- Reality checks: Use reminders that show how long you have been playing, helping you pause and reconsider whether you want to continue.
- Cooling-off periods: Take a temporary break from gambling when you need time away without making a permanent decision.
- Self-exclusion: Request a longer-term restriction that prevents access to gambling for a chosen period when a stronger break is needed.
Limits are most effective when they are set before gambling begins. They should not be increased in the middle of a session to accommodate further play. If you find yourself repeatedly changing limits, ignoring them or opening additional accounts to continue gambling, seek support and consider self-exclusion.
Responsible Gaming Tools
Paddy Power Casino offers responsible gambling features through the website to help customers monitor and manage their activity. These tools are designed to support personal decisions and should be used proactively rather than only after a problem has developed.
- Deposit controls allow you to establish a maximum amount you can add to your account over a selected time period.
- Loss and spending controls help you define an affordable limit for gambling activity.
- Session information and reality checks can draw attention to the length of time spent playing.
- Cooling-off options provide a short break from gambling when you want distance from your account.
- Self-exclusion allows you to request a more substantial restriction from accessing gambling services.
- Account and activity information can help you review deposits, withdrawals and gaming behaviour.
When using any restriction, read the relevant instructions carefully and select a period and amount that reflect your genuine needs. A tool is not a substitute for professional advice, but it can be an important part of a personal gambling plan.
Support and Assistance
If gambling becomes difficult to control, seek professional help as soon as possible. Speaking to an adviser does not require you to wait until a crisis has developed. Independent specialists can help you understand your behaviour, consider practical changes and identify further support.
For account-related questions or assistance with responsible gambling options, contact Paddy Power Casino support at [email protected]. The support team can explain the available account controls and help you understand the steps for requesting a break or self-exclusion.
The following organisations are independent external support services. They are not partners of Paddy Power Casino and are not operated by Paddy Power Casino:
- GamCare provides information, advice and support for people affected by gambling.
- BeGambleAware offers independent information about safer gambling and sources of assistance.
- GAMSTOP provides an external online self-exclusion service for eligible customers who want to restrict access across participating gambling websites.
The National Gambling Helpline can be reached on 0808 8020 133. It is a free, confidential support service available 24 hours a day for anyone affected by gambling, including family members and friends. If you believe you or another person is in immediate danger, contact the appropriate emergency service.
Underage Gambling
Only individuals aged +18 or older may use the website. Underage gambling is not permitted, and adults should never allow children or young people to access a gambling account, payment method or device used for gambling.
Customers must provide accurate information when requested and should keep account credentials secure. Paddy Power Casino may apply age and identity verification measures before allowing access to certain services or processing activity. If you believe a minor may have accessed an account, report the concern promptly and take steps to secure the relevant device and payment details.
Parental Controls
Parents and guardians can reduce the risk of accidental access by using device-level parental controls, password protection and content-filtering tools. These settings should be applied to computers, tablets, smartphones and gaming devices that may be shared with children.
Do not save gambling passwords where a child can find them, and avoid leaving an active account open on a shared device. Payment services should also be protected with separate authentication. Parental controls are helpful preventative measures, but they cannot replace direct supervision and age-appropriate conversations about online gambling.
If you suspect that a child has used an account or payment method, change passwords immediately, contact the relevant service provider and notify Paddy Power Casino support so the matter can be reviewed.
Tips for Staying in Control
The following practical habits can help keep gambling within its intended entertainment role:
- Decide your spending and time limits before opening a game or placing a bet.
- Use money set aside for leisure only, never rent, bill, credit or essential household funds.
- Keep gambling separate from everyday financial accounts where possible.
- Take regular breaks and step away when a reality check or personal limit is reached.
- Do not chase losses or increase stakes because you feel that a win is due.
- Avoid gambling when upset, tired, under the influence of alcohol or trying to escape a personal problem.
- Keep a clear record of deposits, withdrawals and time spent playing.
- Talk openly with someone you trust if gambling begins to feel secretive or stressful.
- Do not borrow money, sell possessions or use credit to fund gambling.
- Use cooling-off or self-exclusion features whenever taking a break on your own is not enough.
Winning does not remove the need for limits, and losing is not a reason to continue. The safest approach is to accept the outcome of each session and stop when your pre-set boundary is reached.
Changes to This Policy
Paddy Power Casino may update this responsible gambling policy to reflect changes to the website, account features, customer support arrangements or relevant guidance. Any revised version will be made available on the website and will apply from the date it is published, unless a different effective date is stated.
Customers should review this page periodically to remain familiar with the available safeguards and support options. Continued use of the website after an updated policy is published indicates that the customer has had an opportunity to read the revised information. If you have questions about a change or need help using a responsible gambling tool, contact the support team before continuing to play.
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