Paddy Power Casino Responsible Gambling
At Paddy Power Casino, gambling should always be viewed as entertainment rather than a way to make money. Casino games are based on chance, and there is no guaranteed method of winning or recovering previous losses.
Our responsible gambling approach is designed to help customers make informed choices, keep gambling within personal limits and recognise when additional support may be useful. Please read this information carefully before playing and return to it whenever you need a reminder of the available safeguards.
Our Commitment to Responsible Gambling
Paddy Power Casino is committed to providing a safer and more transparent gaming environment. We aim to give players clear information about gambling, practical tools for managing play and access to assistance when gambling no longer feels enjoyable or manageable.
Responsible gambling is a shared responsibility. Our features can support better decisions, but they cannot replace personal judgement. Before opening a game, consider whether you can afford to lose the money and time involved. Never gamble with funds intended for rent, household bills, credit repayments or other essential expenses.
Winning is never certain, and placing additional bets should not be used as a response to financial pressure, stress or disappointment. If gambling stops feeling like a leisure activity, taking a break and seeking support are sensible steps.
Recognising Problem Gambling
Gambling can become difficult to control gradually. Some warning signs may be easy to dismiss, particularly when they appear one at a time. It may be helpful to pause and consider whether any of the following experiences apply to you:
- Spending more money or time gambling than you originally intended.
- Continuing to gamble after reaching a personal limit or losing money.
- Trying to win back losses by increasing stakes or playing for longer.
- Feeling restless, irritable or preoccupied when you are not gambling.
- Hiding gambling activity, transactions or losses from people close to you.
- Borrowing money, selling possessions or using credit to continue playing.
- Allowing gambling to affect work, education, relationships, sleep or general wellbeing.
- Using gambling as a way to escape anxiety, low mood, loneliness or other difficulties.
One or more of these signs does not define you, but it may indicate that a break or independent advice would be beneficial. Acting early can make it easier to regain control.
Self-Assessment and Limits
Before gambling, assess your budget, your reasons for playing and the amount of time you can comfortably spend. A limit should be set before a gaming session begins, rather than adjusted while emotions are running high. Limits are most effective when treated as firm boundaries.
- Deposit limits: Set the maximum amount you can deposit over a selected period, such as a day, week or month. Choose an amount that fits comfortably within your disposable income.
- Loss limits: Decide in advance how much you can afford to lose and stop when that amount has been reached. Do not increase the limit to chase losses.
- Reality checks: Use reminders to review how long you have been playing and how much activity has taken place. A pause can help you make a more considered decision about continuing.
- Cooling-off periods: Take a temporary break from gambling when you feel distracted, stressed or concerned about your behaviour. Time away can provide useful perspective.
- Self-exclusion: If you need a longer or more complete break, use self-exclusion to prevent access to gambling for the selected period. This should be considered carefully, as it is intended to support a firm decision not to play.
Limits should not be viewed as a target to reach. If your circumstances change, review your gambling decisions and consider reducing activity rather than increasing available funds.
Responsible Gaming Tools
Paddy Power Casino provides responsible gambling features on the website to help players monitor and manage their activity. Availability and operation may depend on the account or product being used, so review the relevant account settings and information before playing.
- Deposit controls that allow you to establish a maximum amount you can add to your account during a chosen period.
- Time and activity reminders that prompt you to review the length and nature of your session.
- Account history and transaction information to help you monitor deposits, withdrawals and gaming activity.
- Cooling-off options that allow you to step away from gambling for a defined period.
- Self-exclusion options for customers who decide that they need a more substantial restriction on access.
- Access to responsible gambling information and guidance so that you can review your choices before continuing.
These tools are intended to support control, not to encourage continued play. If a tool does not feel sufficient, stop gambling and seek assistance rather than attempting to manage the situation alone.
Support and Assistance
If gambling has become difficult to control, consider speaking with a qualified professional or an independent support organisation. Asking for help is a practical step and does not require you to wait until the situation becomes severe. You can contact Paddy Power Casino customer support at support@paddypower-casino.online for assistance with account-related responsible gambling options.
The following organisations are independent external support services. They are not partners of Paddy Power Casino and are not operated by Paddy Power Casino:
- GamCare provides information, advice and support for people affected by gambling.
- BeGambleAware offers information to help people understand gambling risks and find appropriate support.
- GAMSTOP provides an independent online self-exclusion service for eligible users who want to restrict access to participating gambling websites.
The National Gambling Helpline can also provide free, confidential support to anyone affected by gambling. It is available 24 hours a day on 0808 8020 133. This service can be contacted by people who gamble as well as family members, friends and others concerned about someone else's gambling.
Underage Gambling
Only individuals aged +18 or older may use the website. Underage gambling is not permitted. Paddy Power Casino may use age and identity verification processes to confirm that customers meet the minimum age requirement before access to relevant services is provided or maintained.
Do not allow anyone under 18 to use your account, access your device while you are logged in or view stored payment details. You are responsible for keeping your login information private and for taking reasonable steps to protect your account from unauthorised use.
If you believe a person under 18 has accessed the website or used an account, stop the activity and contact customer support promptly. Information that may assist with an investigation should be retained where appropriate.
Parental Controls
Parents and guardians can take practical steps to reduce the possibility of minors accessing gambling content. Use device-level parental controls, operating system restrictions and internet filtering tools where appropriate. These measures should be combined with supervision and clear conversations about the risks associated with gambling.
Keep passwords, payment information and account access details secure. Avoid saving login credentials on shared devices, and log out after every session. Filtering software can provide an additional barrier, but no technical measure is completely effective on its own. Adults should regularly review the security and access settings on devices used by children.
Tips for Staying in Control
- Set a spending limit before you begin and treat it as the maximum you are prepared to lose.
- Use money that is genuinely disposable, never funds needed for essential living costs.
- Set a time limit and take regular breaks away from the screen.
- Do not chase losses or increase stakes because you feel due a win.
- Never borrow money, use credit or sell possessions to fund gambling.
- Avoid gambling when you are angry, upset, tired, under the influence of alcohol or trying to escape personal problems.
- Keep gambling separate from financial planning and do not count potential winnings as income.
- Review your account activity and payment history regularly so that your spending remains clear.
- Talk to someone you trust if gambling begins to occupy your thoughts or affect your routine.
- Use a cooling-off period or self-exclusion as soon as you feel that a stronger boundary is needed.
- Balance online play with other activities, social contact and time away from gambling environments.
If these steps are becoming difficult to follow, that is an important reason to stop and seek independent assistance. Continuing to play in the hope that control will return later can increase the risk of further harm.
Changes to This Policy
Paddy Power Casino may update this responsible gambling policy to reflect changes to its services, tools, customer guidance or operational practices. Any revised version will be made available on the website, and the publication date or other identifying information may be updated where appropriate.
You should review this page periodically, particularly before using the website after a significant period away. The latest version explains the responsible gambling information and support arrangements that apply at that time. If you have questions about a change or need help using a responsible gambling feature, contact customer support before continuing to play.
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